Appointed as Director of Food & Beverage Service and Director of Wellness respectively, both leaders will focus on elevating guest experiences across the hotel
Shangri-La Eros New Delhi announces the appointment of Peeyush Bhushan as Director of Food & Beverage Service and Dr. Kushal Kumar Bachani as Director of Wellness. These appointments mark a considered step in strengthening the hotel’s leadership across key guest experience verticals, as it continues to refine its position as one of the capital’s most distinguished hospitality destinations.
Peeyush brings over fifteen years of experience in food and beverage service, with a career shaped by leading global hospitality brands. Known for his command over operations and a sharp understanding of guest expectations, he has consistently delivered results that balance performance with experience.
He holds a certification in General Management from XLRI Jamshedpur and is a graduate of M.S. Ramaiah College of Hotel Management. This foundation, combined with extensive on-ground exposure, channels a leadership style that is structured, focused, and outcome-driven.
He is recognised for his ability to bring clarity and discipline to complex operations while building teams that deliver with confidence and consistency. His approach is rooted in strong fundamentals, driving revenue growth, enriching service standards, and ensuring that every touchpoint reflects the brand’s level of refinement.
In his new role, he will oversee all aspects of food and beverage service at Shangri-La Eros New Delhi, with a clear focus on elevating the guest experience and amplifying operational excellence to further enhance the hotel’s reputation for understated luxury and impeccable service.
Alongside this appointment, Dr. Kushal Kumar Bachani joins Shangri-La Eros New Delhi as Director of Wellness. A seasoned professional with over 16 years of experience in the spa and wellness industry, he brings a rich understanding of luxury hospitality shaped across leading hotel brands in India and globally.
His professional journey includes roles with Marriott International, Hilton Hotels, Sheraton Grand Resort & Spa, and Lodhi Hotels, each contributing to a layered perspective on guest wellness and luxury service standards. This diverse exposure has shaped his approach to creating thoughtful, experience-led wellness programmes.
Prior to joining Shangri-La Eros New Delhi, he served as Director of Spa at The Westin Hotel Hyderabad, where he led spa operations and programming with a focus on innovation, precision, and elevated guest experiences. His earlier experience also includes a stint as Wellness Consultant at Arogya Kendra Nature Cure Centre in Bhopal, which deepened his understanding of holistic health beyond the luxury hospitality framework.
Academically, Dr. Bachani holds a degree from Rajiv Gandhi University of Health Sciences, Bengaluru, along with a Postgraduate Diploma from Symbiosis International University, providing a strong foundation in wellness sciences that complements his extensive industry experience.
At Shangri-La Eros New Delhi, he will focus on strengthening and evolving the hotel’s wellness offerings, aligning them with the brand’s commitment to thoughtful hospitality and refined guest experiences.
Together, these appointments reflect Shangri-La Eros New Delhi’s continued focus on strengthening leadership across its core hospitality experiences. With Peeyush Bhushan leading food and beverage service and Dr. Kushal Kumar Bachani spearheading wellness, the hotel continues to build on its commitment to delivering thoughtful luxury, operational excellence, and elevated guest experiences across every touchpoint.
